Privacy Policy
Last updated: January 1, 2026
🔒 In short: Your family tree data stays on YOUR device. We never see it, store it, or have access to it. Period.
1. Our Privacy-First Approach
RaícesTree is designed from the ground up to protect your family's privacy. Unlike other genealogy services, we don't store your family tree data on our servers. Your information stays in your browser's local storage on your own device.
2. What We Don't Collect
We do NOT collect, store, or have access to:
- Your family tree data (names, dates, relationships)
- Photos you add to family members
- Notes, documents, or personal information
- Your browsing history within the app
3. What We Do Collect
To provide our service and process payments, we collect minimal information:
- License Keys: When you purchase, we generate and store a license key linked to a device fingerprint (not personal information)
- Payment Information: Processed securely by Stripe or PayPal - we never see your card details
- Email (optional): Only if you contact support
4. Device Fingerprint
To tie licenses to devices (and prevent sharing), we create an anonymous device fingerprint using technical characteristics of your computer (screen resolution, timezone, platform). This cannot identify you personally and contains no personal information.
5. Cookies & Analytics
We use minimal, essential cookies for:
- Remembering your language preference
- License validation
We may use privacy-respecting analytics to understand general usage patterns (page views, country-level location). We do not track individual users or behavior.
6. Data Export & Backup
You own your data completely. You can export your entire family tree at any time using our backup feature. Exported files stay on your device - they are never uploaded to our servers.
7. Third-Party Services
We use the following third-party services:
- Stripe & PayPal: Payment processing (their privacy policies apply)
- InMotion Hosting: Website hosting
8. Children's Privacy
RaícesTree does not knowingly collect information from children under 13. The app is intended for adults researching their family history.
9. Changes to This Policy
We may update this policy occasionally. Significant changes will be announced on our website. Your continued use of RaícesTree constitutes acceptance of any changes.
10. Contact Us
Questions about privacy? Contact us on Facebook.
RaícesTree is operated by Coiron Ltd. Registered in Scotland (SC504810).